Staff & Management Training Services


One of the most critical components to the success of any business is the effective use of its human resources. Staff and Management Development Services has resources to aid in the development of your staff members at all levels.

We have developed and successfully implemented human resource development programs for small to large companies in areas including communication skills, goal setting, team building, transitioning supervisory skills, effective performance appraisals, business writing, customer service, time management and leadership.

Our consultants meet with you to identify critical issues and desired measurable outcomes. Starting with a core body of knowledge, the training is then customized to meet establish objectives based on identified needs.

Training Options

  • Attitude
  • Coaching Skills for Supervisors
  • Corrective Employee Discipline
  • Dealing With Difficult People
  • Denison Culture Survey Training
  • Developing Lead Workers
  • Effective Communication
  • Empowering Others for Success
  • Ethics
  • FMLA – Family Medical Leave Act
  • Fundamentals of High Performance Teams
  • Give ‘Em The Pickle – Customer Service
  • Group Decision Making
  • Harnessing Harmful Behavior
  • INPowered to Lead
  • Interviewing and Hiring
  • Leaders of Character
  • Leadership Practices: A Self Assessment
  • Leadership Skills Training
  • Managing Change/Who Moved My Cheese
  • Managing Conflict
  • Managing The Generation Gap
  • Performance Expectations
  • Performance Evaluations
  • Personal Productivity
  • Principles of Leadership
  • Practice of Empowering Leaders
  • Privacy/Confidentiality Training
  • Quality Customer Service
  • Sexual Harassment Title 7 of the Civil Rights Act
  • Team Building
  • The Five Leadership Roles
  • Time Management
  • Whale Done! Positive Motivational Techniques
  • Workers Compensation

Contact Information

For questions about Business and Industry Services at the Alva campus, contact Charlotte Hadwiger by phone at 580.327.0344 by phone or by email at chadwiger@nwtech.edu or Jessica Kreigh by phone at 580.327.0344 or by email at jkreigh@nwtech.edu.

For questions about Business and Industry Services at the Fairview campus, contact Steve Kliewer by phone at 580.227.3708 or by email at skliewer@nwtech.edu or Kelley Burggraf by phone at 580.227.3708 or by email at kburggraf@nwtech.edu.