{"id":4123,"date":"2021-03-26T12:53:22","date_gmt":"2021-03-26T17:53:22","guid":{"rendered":"http:\/\/nwtech.edu\/alvacc\/?p=4123"},"modified":"2021-03-26T12:53:22","modified_gmt":"2021-03-26T17:53:22","slug":"pioneer-cellular-network-operations-center-technician-i-iii-3-26-21","status":"publish","type":"post","link":"https:\/\/nwtech.edu\/alvacc\/pioneer-cellular-network-operations-center-technician-i-iii-3-26-21\/","title":{"rendered":"Pioneer Cellular &#8211; Network Operations Center Technician I-III ~ 3.26.21"},"content":{"rendered":"<h3>Pioneer Cellular<\/h3>\n<p class=\"p2\">March 26, 2021<\/p>\n<p class=\"p2\"><b>Position Title: <\/b>Network Operations Center Technician I-III<\/p>\n<p class=\"p2\"><b>Department: <\/b>NOC<\/p>\n<p class=\"p2\"><b>Location: <\/b>Kingfisher<\/p>\n<p class=\"p2\"><b>Manager: <\/b>Department Manager of NOC<\/p>\n<p class=\"p2\"><b>Safety Sensitive: <\/b>Yes<\/p>\n<p class=\"p2\">Under the Oklahoma Medical Marijuana and Patient Protection Act, this position is considered safety sensitive. Safety-sensitive is defined as a job that includes monitoring the performance or operation of equipment where the malfunction could result in property damage.<\/p>\n<p class=\"p2\"><b>General Summary: <\/b><\/p>\n<p class=\"p2\">This position monitors and responds to system alarms within the cellular and telephone networks and associated peripheral equipment using the Network Management software. Also investigates and resolves alarms, trouble tickets, and cellular roaming complaints.<\/p>\n<p class=\"p3\"><b>This department is operated 24-hours\/7-day a week. <\/b>This position consists of a 40-hour workweek, which can include weekends, holidays, and the possibility of a shift rotation on occasion as needed.<\/p>\n<p class=\"p2\"><b>Closing Date: <\/b>Tuesday, April 6, 2021<\/p>\n<p class=\"p2\"><span class=\"s2\">***External applicants <\/span><b>must apply online at <\/b><span class=\"s3\"><b>GoPioneer.com <\/b><\/span><b>by clicking \u201cCareer Opportunities\u201d. <\/b><\/p>\n<p class=\"p2\"><b>Essential Job Functions: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Monitor system alarms within the cellular and telephone networks including peripheral equipment including AAA, SMSC\/MMSC, STP, Calix, Cisco, DTV, iVideo, SSR, VOIP and IP Wireless broadband through the Network Management software.<\/li>\n<li class=\"li4\">\u2022 Responds, investigates, and resolves alarms and trouble tickets on cellular and telephone switches and associated peripheral equipment including T-1 &amp; ETS circuits, power systems and tower light systems.<\/li>\n<li class=\"li4\">\u2022 Records, documents, and provides outage reports as needed to Management.<\/li>\n<li class=\"li4\">\u2022 Assists a wide variety of company technicians with testing and troubleshooting.<\/li>\n<li class=\"li4\">\u2022 Willingly works weekdays and weekends on rotating shifts including swing and midnight shift.<\/li>\n<li class=\"li4\">\u2022 Responds to after hour emergency call outs due to weather or lack of manpower as notified.<\/li>\n<li class=\"li2\">\u2022 Commits to performing job tasks in a manner that ensures a safe work environment.<\/li>\n<\/ul>\n<p class=\"p5\">2<\/p>\n<p class=\"p2\"><b>Essential Job Functions: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Willingly and cooperatively performs other related duties as assigned by management.<\/li>\n<li class=\"li4\">\u2022 Provides training and technical support to NOC Technicians.<\/li>\n<li class=\"li2\">\u2022 Restores hardware faults using commands and interprets the output of these commands to resolve alarm issues in a timely manner.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Minimum Qualifications: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li7\">\u2022 High school diploma or equivalent.<\/li>\n<li class=\"li7\">\u2022 Some knowledge or experience and\/or training in related field.<\/li>\n<li class=\"li7\">\u2022 Must meet, <i>at minimum<\/i>, the attached Certification and Training requirements of the NOC Tech I.<\/li>\n<li class=\"li2\">\u2022 Must maintain a good driving record and a valid driver license.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Knowledge, Skills and Abilities: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Basic skill in analyzing, logically organizing and interpreting data, identifying problems and finding effective solutions.<\/li>\n<li class=\"li4\">\u2022 Basic knowledge of cellular technology.<\/li>\n<li class=\"li4\">\u2022 Knowledge of company products\/services, policies and procedures.<\/li>\n<li class=\"li4\">\u2022 Good listening, verbal and written communication skills.<\/li>\n<li class=\"li4\">\u2022 Proficient in operating a personal computer and software application pertaining to job function.<\/li>\n<li class=\"li4\">\u2022 Skill in prioritizing, completing multiple tasks, identifying problems and finding resolutions.<\/li>\n<li class=\"li4\">\u2022 Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.<\/li>\n<li class=\"li4\">\u2022 Ability to work independently, analyze technical data and make sound decisions using information at hand.<\/li>\n<li class=\"li4\">\u2022 Ability to adapt in a rapidly changing technical environment.<\/li>\n<li class=\"li4\">\u2022 Ability to meet deadlines, perform under stress and achieve optimum results.<\/li>\n<li class=\"li4\">\u2022 Ability to work with frequent interruptions and to pay close attention to detail.<\/li>\n<li class=\"li4\">\u2022 Maintain strict confidentiality guidelines in accordance with company policy.<\/li>\n<li class=\"li4\">\u2022 Ability to read and interpret various formats of English language instruction.<\/li>\n<li class=\"li4\">\u2022 Demonstrates dependability through good attendance and adherence to timelines and schedules.<\/li>\n<li class=\"li4\">\u2022 Ability to effectively function as a team player and project a positive attitude.<\/li>\n<li class=\"li4\">\u2022 Able and willing to be on call and work extended hours, weekends and holidays.<\/li>\n<li class=\"li2\">\u2022 Able and willing to continue technical skill development by attending training away from home for an extended time frame.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Physical Requirements: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Sitting or standing for extended periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual acuity including close vision.<\/li>\n<li class=\"li4\">\u2022 Ability to lift up to 30 lbs.<\/li>\n<li class=\"li4\">\u2022 Ability to drive.<\/li>\n<li class=\"li4\">\u2022 Ability to stoop, kneel, bend and reach over your head and work in a confined area.<\/li>\n<li class=\"li4\">\u2022 Must be able to distinguish colors.<\/li>\n<li class=\"li2\">\u2022 Must be able to climb and stand on ladder for extended periods.<\/li>\n<\/ul>\n<p class=\"p5\">3<\/p>\n<p class=\"p2\">(Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and physical requirements.)<\/p>\n<p class=\"p2\"><b>NOC Certification and Training Requirements <\/b><\/p>\n<p class=\"p2\"><b>NOC Technician I: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li8\">\u2022 0 to 1 year of experience in related field.<\/li>\n<li class=\"li8\">\u2022 Must acquire DSLAM training.<\/li>\n<li class=\"li2\">\u2022 Must acquire <span class=\"s4\">CompTIA A+ <\/span>and maintain certification until a higher certification is acquired.<span class=\"s5\">1 <\/span><\/li>\n<\/ul>\n<p class=\"p2\"><b>NOC Technician II: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li7\">\u2022 Minimum two (2) years of experience in related field preferred.<\/li>\n<li class=\"li2\">\u2022 Must acquire or possess a current <span class=\"s4\">Cisco CCT or CompTIA Network+ <\/span>certification and maintain the certification until a higher certification is acquired.<span class=\"s5\">1 <\/span><\/li>\n<\/ul>\n<p class=\"p2\"><b>NOC Technician III: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li8\">\u2022 Minimum three (3) years of experience in related field preferred.<\/li>\n<li class=\"li8\">\u2022 Must acquire or possess a current <span class=\"s4\">CWNP-CWTS <\/span>certification and maintain the certification until a higher certification is acquired.<span class=\"s5\">1 <\/span><\/li>\n<li class=\"li2\">\u2022 Must acquire or possess a current <span class=\"s4\">Cisco CCENT <\/span>certification and maintain the certification.<span class=\"s5\">1 <\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Pioneer Cellular March 26, 2021 Position Title: Network Operations Center Technician I-III Department: NOC Location: Kingfisher Manager: Department Manager of NOC Safety Sensitive: Yes Under the Oklahoma Medical Marijuana and Patient Protection Act, this position is considered safety sensitive. Safety-sensitive is defined as a job that includes monitoring the performance or operation of equipment where [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-4123","post","type-post","status-publish","format-standard","hentry","category-employment-opportunities"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts\/4123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/comments?post=4123"}],"version-history":[{"count":1,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts\/4123\/revisions"}],"predecessor-version":[{"id":4124,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts\/4123\/revisions\/4124"}],"wp:attachment":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/media?parent=4123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/categories?post=4123"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/tags?post=4123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}