{"id":4121,"date":"2021-03-26T12:51:44","date_gmt":"2021-03-26T17:51:44","guid":{"rendered":"http:\/\/nwtech.edu\/alvacc\/?p=4121"},"modified":"2021-03-26T12:51:44","modified_gmt":"2021-03-26T17:51:44","slug":"pioneer-cellular-tier-ii-technician-iii-3-26-21","status":"publish","type":"post","link":"https:\/\/nwtech.edu\/alvacc\/pioneer-cellular-tier-ii-technician-iii-3-26-21\/","title":{"rendered":"Pioneer Cellular &#8211; Tier II Technician III ~ 3.26.21"},"content":{"rendered":"<h3>Pioneer Cellular<\/h3>\n<p class=\"p2\">March 26, 2021<\/p>\n<p class=\"p2\"><b>Position Title: <\/b>Tier II Technician III<\/p>\n<p class=\"p2\"><b>Location: <\/b>Kingfisher<\/p>\n<p class=\"p2\"><b>Department: <\/b>Broadband Services<\/p>\n<p class=\"p2\"><b>Manager: <\/b>Department Manager of Broadband Services<\/p>\n<p class=\"p2\"><b>Safety Sensitive: No <\/b><\/p>\n<p class=\"p2\"><b>General Summary: <\/b><\/p>\n<p class=\"p2\">The primary purpose of this position is to provide the highest level of support for Broadband, DTV, iVideo and other related services.<\/p>\n<p class=\"p3\"><b>The normal hours for this position are 8 am \u2013 5 pm; M \u2013 F with occasional after hours and weekend duty. In addition, this position responds to after hour emergency call out via rotating on call schedule. <\/b><\/p>\n<p class=\"p2\"><b>Closing Date: <\/b>Tuesday, April 6, 2021<\/p>\n<p class=\"p2\"><span class=\"s2\"><b>***External applicants <\/b><\/span><b>must apply online at <\/b><span class=\"s3\"><b>GoPioneer.com <\/b><\/span><b>by clicking \u201cCareer Opportunities\u201d. <\/b><\/p>\n<p class=\"p2\"><b>Essential Job Functions: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Provides technical phone support for broadband, video and other related services.<\/li>\n<li class=\"li4\">\u2022 Provisions and troubleshoots various network devices using internal tools and command line functionality.<\/li>\n<li class=\"li4\">\u2022 Reads maps showing network infrastructure and makes recommendations based upon the information shown.<\/li>\n<li class=\"li4\">\u2022 Creates and maintains accurate customer records.<\/li>\n<li class=\"li4\">\u2022 Responds to after hour emergency call out via rotating on call schedule.<\/li>\n<li class=\"li4\">\u2022 Commits to performing job tasks in a manner that ensures a safe work environment.<\/li>\n<li class=\"li2\">\u2022 Willingly and cooperatively performs other related duties as assigned by management.<\/li>\n<\/ul>\n<p class=\"p5\">Page 2 of 3<\/p>\n<p class=\"p2\"><b>Minimum Qualifications: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li6\">\u2022 High school diploma or equivalent.<\/li>\n<li class=\"li2\">\u2022 Must, <i>at minimum, <\/i>meet the Certification and Training requirements of the Tier II Technician III listed at the bottom of this opening.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Knowledge, Skills and Abilities: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Knowledge of IP networking, multicast IP, and color code.<\/li>\n<li class=\"li4\">\u2022 Knowledge of Windows operating systems, UNIX, and LINUX.<\/li>\n<li class=\"li4\">\u2022 Knowledge of computer networking, file management, hardware, software, Internet protocols, routing, and communication principals and their application.<\/li>\n<li class=\"li4\">\u2022 Proficient in operating a personal computer and software application pertaining to job function.<\/li>\n<li class=\"li4\">\u2022 Knowledge of company products\/services, policies and procedures.<\/li>\n<li class=\"li4\">\u2022 Knowledge of Pioneer\u2019s broadband products and services.<\/li>\n<li class=\"li4\">\u2022 Ability to interact by phone clearly, efficiently and successfully for an extended period of time.<\/li>\n<li class=\"li4\">\u2022 Good listening, verbal and written communication skills.<\/li>\n<li class=\"li4\">\u2022 Skill in prioritizing, completing multiple tasks, identifying problems and finding resolutions.<\/li>\n<li class=\"li4\">\u2022 Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.<\/li>\n<li class=\"li4\">\u2022 Ability to work independently, analyze technical data and make sound decisions using information at hand.<\/li>\n<li class=\"li4\">\u2022 Ability to adapt in a rapidly changing technical environment.<\/li>\n<li class=\"li4\">\u2022 Ability to meet deadlines, perform under stress and achieve optimum results.<\/li>\n<li class=\"li4\">\u2022 Ability to work with frequent interruptions and to pay close attention to detail.<\/li>\n<li class=\"li4\">\u2022 Maintain strict confidentiality guidelines in accordance with company policy.<\/li>\n<li class=\"li4\">\u2022 Ability to read and interpret various formats of English language instruction.<\/li>\n<li class=\"li4\">\u2022 Demonstrates dependability through good attendance and adherence to timelines and schedules.<\/li>\n<li class=\"li2\">\u2022 Ability to effectively function as a team player and project a positive attitude.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Knowledge, Skills and Abilities: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Able and willing to be on call and work extended hours, weekends and holidays.<\/li>\n<li class=\"li2\">\u2022 Able and willing to continue technical skill development and attend training away from home for extended periods of time.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Physical Requirements: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Sitting or standing for extended periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual acuity including close vision.<\/li>\n<li class=\"li4\">\u2022 Occasionally may be required to lift up to 50 lbs.<\/li>\n<li class=\"li4\">\u2022 May be required occasionally to stoop, kneel or bend.<\/li>\n<li class=\"li4\">\u2022 Must be able to distinguish colors.<\/li>\n<li class=\"li2\">\u2022 Must be able to climb and stand on a ladder for extended periods.<\/li>\n<\/ul>\n<p class=\"p8\">(Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and physical requirements.) <span class=\"s4\">Page 3 of 3 <\/span><\/p>\n<p class=\"p2\"><b>Tier II Certification and Training Requirements <\/b><\/p>\n<p class=\"p2\"><b>Tier II Technician III: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li6\">\u2022 0 to 1 year of experience in related field<\/li>\n<li class=\"li6\">\u2022 Must acquire training in Adtran products within 24 months.<\/li>\n<li class=\"li6\">\u2022 Must acquire training in Calix products within 24 months.<\/li>\n<li class=\"li2\">\u2022 Must acquire <span class=\"s5\">CompTIA Network+ <\/span>within 24 months and maintain certification until a higher certification is acquired.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Tier II Technician IV: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li6\">\u2022 Minimum two (2) years of experience in related field<\/li>\n<li class=\"li6\">\u2022 Must acquire Wireshark Training.<\/li>\n<li class=\"li6\">\u2022 Must acquire or possess a current <span class=\"s5\">CompTIA Linux+ <\/span>or <span class=\"s5\">CompTIA A+ <\/span>certification and maintain the certification.<span class=\"s6\">1 <\/span><\/li>\n<li class=\"li2\">\u2022 Must acquire or possess a current <span class=\"s5\">CWNP-CWTS <\/span>certification and maintain the certification until a higher certification is acquired.<\/li>\n<\/ul>\n<p class=\"p2\"><b>Tier II Technician V: <\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li4\">\u2022 Minimum three (3) years of experience in related field<\/li>\n<li class=\"li4\">\u2022 Must acquire or possess a current <span class=\"s5\">Cisco CCNA <\/span>certification and maintain the certification.<\/li>\n<li class=\"li2\">\u2022 Must acquire or possess a current <span class=\"s5\">CNWP-CWNA <\/span>certification and maintain the certification<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Pioneer Cellular March 26, 2021 Position Title: Tier II Technician III Location: Kingfisher Department: Broadband Services Manager: Department Manager of Broadband Services Safety Sensitive: No General Summary: The primary purpose of this position is to provide the highest level of support for Broadband, DTV, iVideo and other related services. The normal hours for this position [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-4121","post","type-post","status-publish","format-standard","hentry","category-employment-opportunities"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts\/4121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/comments?post=4121"}],"version-history":[{"count":1,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts\/4121\/revisions"}],"predecessor-version":[{"id":4122,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/posts\/4121\/revisions\/4122"}],"wp:attachment":[{"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/media?parent=4121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/categories?post=4121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nwtech.edu\/alvacc\/wp-json\/wp\/v2\/tags?post=4121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}